Shipping Policy
1. Shipping & Delivery
Slieve Watches is based in County Laois, Ireland. Orders are carefully prepared and packaged before dispatch.
Delivery options, shipping charges and estimated delivery times available for your order will be shown at checkout where applicable. Delivery times are estimates and may be affected by the destination, carrier delays, public holidays or other circumstances outside our reasonable control.
2. Order Processing
In-stock products are normally prepared for dispatch as quickly as possible after payment has been confirmed.
Watches assembled or prepared to order may require additional processing time before dispatch. Where a product has a specific preparation or lead time, this will be stated on the relevant product page or communicated to you before dispatch.
You will receive confirmation when your order has been dispatched where tracking or dispatch notifications are available.
3. Delivery Areas & Shipping Charges
Slieve Watches currently delivers to addresses within Ireland and the European Union (EU).
Available delivery methods and shipping charges are displayed at checkout and may vary depending on the destination, order size and delivery service selected.
Customers are responsible for providing a complete and accurate delivery address. Slieve Watches cannot accept responsibility for delays or additional costs resulting from incorrect or incomplete delivery information supplied with an order.
4. Tracking & Delivery
Where tracking is provided by the delivery service, tracking information will be supplied after dispatch.
Please inspect your order as soon as reasonably possible after delivery. If a parcel arrives visibly damaged, or if an item is missing or damaged in transit, please contact us promptly at info@slievewatches.com with your order details and, where possible, photographs of the packaging and item.
Any request to inspect or report delivery damage promptly is intended to help us investigate the issue and does not affect your statutory consumer rights.
5. Delivery Delays
While we aim to dispatch orders promptly, delivery times are estimates and cannot be guaranteed. Delays may occasionally occur due to postal or courier disruption, adverse weather, public holidays or other circumstances outside our reasonable control.
If we become aware of a significant delay affecting your order, we will make reasonable efforts to keep you informed.
6. Returns & Undeliverable Orders
Returns are handled in accordance with our Returns & Refunds Policy and your applicable statutory consumer rights.
If an order is returned to Slieve Watches because the delivery address supplied was incorrect or incomplete, or because delivery could not be completed, we will contact you to arrange the appropriate next step. Additional delivery charges may apply where an order needs to be sent again, except where the failed delivery was caused by Slieve Watches or the delivery provider.
Nothing in this Shipping Policy affects your statutory rights under Irish or applicable EU consumer law.
7. Contact Us
If you have any questions about shipping or the delivery of an order, please contact:
Slieve Watches
County Laois, Ireland
Email: info@slievewatches.com